Professional training

Professional Sales

Next sessions

December 8, 2020 (evening)

Schedule

Evening: Virtual Classroom Monday to Thursday from 6pm - 9pm and Saturdays 9am-4pm

Labs & exams done on site

Location

3555 rue Rocheleau, Saint-Hubert, Qc, J3Y 4T6

Phone

450 676-3636

Duration

900 hours / 60 credits

Why enroll in this program?

Online Program: You will complete this program virtually and in your own way! Our career interview will help us to tailor this program to your goals. A teacher is on hand at all times to support and guide your learning process through individualized coaching and personalized goal setting.  Call us today for more information!

Program objectives

  • The aim of the program is to train you in the sales of products or services, to offer solutions that correspond to customers’ needs, to provide advice, establish a climate of trust and build customer loyalty by offering personalized service that meets customer expectations. In addition to consulting and sales-related tasks, sales consultants may also manage and display in-store merchandise and provide after-sales service.

Pre-Requisites

      • Persons holding a Secondary School Diploma or its recognized equivalent, for example, an Attestation of Equivalence of Secondary V studies, or a postsecondary diploma such as the Diploma of College Studies or a Bachelor’s degree

OR

      • Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Ministry, or have been granted recognition for equivalent learning

OR

      • Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (Language of Instruction, Adult General Education course 1101-4 or 1062-3), or recognition of equivalent learning

OR

      • Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Ministry are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Ministry.

Content of
program

Module title
Hours
Units
  • Determine their suitability for the occupation and the training process
    30
    2
  • Establish professional relationships in the workplace
    90
    6
  • Interpret consumer behavior
    45
    3
  • Provide customer service
    30
    2
  • Sell products and services
    120
    8
  • Perform sales-related transactions
    45
    3
  • Manage their time at work
    15
    1
  • Use job search techniques
    30
    2
  • Begin acquiring professional sales experience
    60
    4
  • Become familiar with the laws and regulations governing professional sales
    30
    2
  • Provide after-sales service
    30
    2
  • Perform sales-related activities in French (as a second language)
    60
    4
  • Keep their knowledge of products and services up to date
    45
    3
  • Perform stock management activities
    60
    4
  • Perform visual merchandising activities
    45
    3
  • Make connections between marketing strategies and sales of products and services
    45
    3
  • Integrate into the workplace
    120
    8